Do you have any Questions?
Please read questions bellow and if you can not find your answer, please send us your question,
we will answer you as soon as possible.
General F.A.Qs
FotoGroupMedia.com retains copyright on all photos for us to use the images to promote our work. FotoGroupMedia.com will release a license to reproduce/use the images for your usage.
Many of our potential clients value their privacy and do not wish to have their photos shared on social media, magazines, websites, or any other platforms. With GDPR, we provide our clients with the opportunity to express their preferences, and we promise to respect their wishes.
It's a way for the bride and groom to provide private information to the photographer regarding any guests with a medical condition that may be triggered by flashing lights during the event. By knowing about these conditions beforehand, the photographer can prepare accordingly by using continuous lights and avoid causing any stress to the guests. This medical statement absolves the photographer of any responsibility in case of any medical issues caused by the lights during the event.
Event-wedding question
Your final payment is due 1 week before your event date.
No, the booking fee will be held (20%).
The term is 4–6 weeks from the date of your event. We will upload your images on a drive to view and download. Additionally, we will attach a copy of the contract, invoices, and a license for you to use and reproduce the images as needed.
All photos are archived for 2 years from the date of your shoot. However, this is not a guarantee and we accept no liability for lost images.
No. Please note that the unprocessed photos, also known as raw files, will not be sold or have their copyright transferred to the client. The photographer retains ownership of these files as they contain essential information about their work and do not represent the final, edited photos.
Art sale questions
Yes. We offer that service if the delivery address is 50 miles away from Sheffield, South Yorkshire and if the value of order is higher than 800 pounds.
Pet Photo Session
Yes, all pets, even snakes, despite being afraid of them. I'm sure we can find a solution.
Our sessions are 2 hours long to allow pets time to get comfortable with us and the camera, without any pressure.
In case of accidents like scratches, bites, or damaged equipment by the pet, the owner will be held responsible for covering the costs of replacing the equipment and medical bills.
Model collaboration, TFP questions
Yes, as long as a parent or legal guardian, agrees, signs, and is present during the session.
No, it’s a free photo session.
The Photographer can use the photos as a result of a TFP agreement without any time frame (during his lifetime).
The Model can request the photos to be removed after buys the “right to use” her photos from the Photographer but not the “copyrights”, those belong to the photographer.
The Photographer won't hold anymore the “right to use” of the photos from the TFP agreement. He won't use the photos in social media, advertisements, galleries, magazines, websites, photo competitions, etc. except in his portfolio.
No, the Photographer will hold no right to the photos.
- Meeting with Photographer and legal team;
- Set up a price for the “right to use” or “copyright “depends on Model and Photographer decision;
- An agreement will be signed by both parts.
As a Model, you have the right to use the photos for your portfolio, social media, your website.
No. Those photos are only for portfolio, own website, and promotion.
Technical Questions
- Register following the instructions at creating the account.
- Activate your account with the link received in the email. Check Spam or Bulk as well, it might take a few minutes to arrive.
- Once you activate your account, you can setup your password.
After you receve the email, you have to activate the main account using the link from the first email, then you will secure with the new password using the link from the second email.
